Reports to: Senior Information Communication & Technology Officer

(a)    Duties and Responsibilities

Duties and responsibilities will entail:-

i)                 Configuring and maintaining Local Area Network and Wide Area Network;

ii)               Carrying out systems analysis, design and programme specifications in liaison with users;

iii)             Drawing up hardware specifications for Information Communication Technology equipment;

iv)              Analyzing, designing, testing and implementing computer programs;

v)               Maintaining a high degree of user service for all support queries and adhere to all ICT service management principles;

vi)              Providing technical ICT support to users;

vii)            Designing, setting-up and configuring ICT systems and network systems;

viii)          Resolving and restoring operational issues and ICT services;

ix)              Carrying out work and changes to the ICT infrastructure components;

x)               Administering and maintaining LAN & WAN;

xi)              Following up  with vendors and  service providers on  warranty issues; and

xii)            Verifying, validating and certification of Information Communication Technology equipment.

(b)    Requirements for Appointment

For appointment to this grade, a candidate must have:-

i)                 A Bachelors in any of the following disciplines: - Computer Science; Information Science; Information Technology; Business Information Technology or  equivalent qualification from recognized institution; and

ii)               Accreditation in Microsoft Certified Systems Engineer (MCSE); Cisco Certified Network Administrator (CCNA) or any other equivalent qualification from recognized Institution.

iii)             At least three years’ working experience in a related field.